GEG is committed to the well-being and safety of all our guests and team members. In light of the outbreak of COVID-19, we have been working closely with the relevant departments, adopted and supported all protective measures laid out by the Macau SAR Government.

We are making special operation arrangements for some of our outlets and facilities. Please see below for the latest operation hours.

In accordance with the prevention guidelines from the Macau SAR Government, any person entering our properties must submit their Health Declaration on the Health Bureau website. Please click here to fill out the form online. And kindly be reminded to pay attention to personal hygiene and health.

Let's Stand Strong Together

Hotel Reservation:

We understand that your travel plans may have been affected by the recent travel restrictions associated with COVID-19. Reservations on Banyan Tree Macau, Galaxy Hotel, Hotel Okura Macau, JW Marriott Hotel Macau, The Ritz-Carlton, Macau can be changed or cancelled without a charge, please see details below:

• Reservations for stays before July 1, 2021 can be amended or cancelled without a charge by 3pm, one day prior to the arrival date, on or before June 30, 2021.
• Reservations for stays on or after July 2, 2021 can also be amended or cancelled without a charge on or before June 30, 2021

Please note that any amendment to existing reservations will be subject to availability (black-out dates apply) and any rate differences. These special arrangements are applicable to all reservations made via our official site, email or reservation hotline.

As for hotel stays that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

 

Operating Restaurants:

Restaurant	Operation Hours
Galaxy Macau
Butao Ramen	11:30 - 21:00
Café de Paris Monte-Carlo	07:00 - 22:00
CHA BEI	Tuesday to Sunday: 11:00 – 21:00 (Closed on Monday, except May 3)
Feng Wei House	Monday – Friday, Sunday: Lunch: 11:30 - 15:00 Dinner: 18:00 - 23:00 Saturday: Lunch: 11:30 - 15:00 Dinner: 18:00 - 00:00 (Enter via the Casino Entrance at Crystal Lobby)
Grandma Rosa’s Portuguese Tarts	12:00 – 19:00
Haagen-Dazs	11:30 – 20:30
Hong Kong Gold Medal Seafood	11:30 - 23:30
In Room Dining	24 hours
KFC	Monday – Friday: 08:00 – 22:00 Saturday – Sunday: 09:00 – 22:00
Laurel	Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00
Lugang Café	Monday – Thursday: 11:30 – 21:30 Friday – Sunday: 11:30 – 00:00
McDonald's	08:00 - 22:00
Pak Loh Chiu Chow Restaurant	Lunch: 11:30 - 14:30 (Last order : 14:00) Dinner: 18:00 - 21:30 (Last order : 21:00) (Gaming area is temporarily closed until further notice)
Pang's Kitchen	Lunch: 11:30 – 15:00 Dinner: 18:00 – 22:00 (Enter via the Casino Entrance at Diamond Lobby)
Passion. by Gérard Dubois	09:00 - 19:00
Senkizen Japanese Restaurant	11:00 - 22:00
Starbucks	08:00 - 00:00
Tastes of Asia: A One Spicy & Sour Noodles Chilli 'N' Spice Da Ge Cantonese BBQ Juice Nation Pepper Lunch Express Prima Taste Express Saboten Sorabol Yang’s Dumpling	Monday – Thursday: 11:30 – 21:30 Friday – Sunday: 11:30 – 22:00
The Macallan Whisky Bar & Lounge	Monday – Thursday: 18:00 – 00:00 Friday – Saturday: 18:00 – 01:00 (Closed on Sunday)
Terrazza Italian Restaurant	18:00 - 23:00
The Apron Oyster Bar & Grill	12:00 - 22:00
The Noodle Kitchen	11:00 - 00:00 (Enter via Casino Entrance)
Tsui Wah	24 hours
Yoshimori Teppanyaki	Monday - Friday: Lunch: 12:00 - 14:30 Dinner: 18:00 - 22:30 Saturday - Sunday: Lunch: 12:00 - 15:30 Dinner: 18:00 - 22:30
8½ Otto e Mezzo BOMBANA	Temporarily closed until further notice
Breeze Café	Temporarily closed for the seasons
CHINA ROUGE	Temporarily closed until further notice
Fook Lam Moon	Temporarily closed until further notice
Gosto	Temporarily closed until further notice
Honeymoon Dessert	Temporarily closed until further notice
Surf Bar	Temporarily closed for the seasons
Tastes of Asia: Beverage Corner Dim Sum 1 Hok Kee Congee & Noodles Kung Fu Tea New York Fries Hong Kong & Macau Snacks Wing's Chicken Yummy Sanuki Handmade Udon	Temporarily closed until further notice
Banyan Tree Macau
Banyan Lounge	Monday to Saturday: 09:00 – 22:30 Sunday: 11:00 – 19:00
Cabana	18:30 - 22:30 (For reservation only)
In Room Dining	24 hours
Saffron	Wednesday to Monday: 18:00 - 22:30
Hotel Okura Macau
In Room Dining	24 hours
Nagomi	12:00 – 20:00
Terrace Restaurant	Breakfast: 07:00 - 11:00 Lunch: 12:00 -14:30
Yamazato Japanese Restaurant	17:30 – 22:00 (Close on every Monday and May 1)
Okura Executive Lounge	Temporarily closed until further notice
JW Marriott Hotel Macau
Executive Lounge	11:00 - 20:00
In Room Dining	24 hours
Man Ho Chinese Restaurant	Lunch: 12:00 - 14:00 Dinner: 18:00 - 21:00 (Closed on every Tuesday)
Urban Kitchen	Breakfast: 7:00 – 10:30 Dinner: 18:00 - 21:30 (Closed on every Wednesday)
Pool Bar at JW Marriott	10:00 – 18:00
The Lounge	Temporarily closed until further notice
The Ritz-Carlton, Macau
In Room Dining	24 hours
Lai Heen	Lunch: Tuesday to Friday: 12:00 – 14:30 Saturday to Sunday: 11:30 – 13:00 and 13:30 – 15:00 Dinner: Tuesday to Sunday: 18:00 – 22:30 (Close on every Monday, except May 3, 2021)
The Pool Bar	Reopen on April 28, 2021 11:30 – 18:00
The Ritz-Carlton Bar & Lounge	Afternoon Tea: 15:00 – 18:00 (Every Saturday and Sunday) Bar: 18:00 – 01:00 (Close on every Monday, except May 3, 2021)
The Ritz-Carlton Café	07:00 – 22:30
Executive Lounge	Temporarily closed until further notice

 

Recreations:

• The Ritz-Carlton, Macau & JW Marriott Hotel Macau
  • Changing Room(Sauna Facility): 07:00 – 21:00
  • Hair Salon: 11:00 – 19:00 (Closed on Monday)
  • JW Kids' Club: 11:00 – 19:00 (30pax maximum, advance booking required)
  • Outdoor Swimming Pool: 09:00 - 18:00
  • The Ritz-Carlton Spa, Macau: 13:00 – 21:30 (closed on Wednesday)
  • Wellness Health Club: 07:00 – 21:30
• Banyan Tree Macau
  • Gym Room, Indoor Swimming Pool, Sauna & Steam: 07:00 – 22:00
  • Outdoor Swimming Pool: Temporarily closed until further notice
  • Banyan Tree Spa & Gallery Macau: 13:00 – 21:00
• Hotel Okura Macau
  • Gymnasium: 09:00 – 21:00 (closed on Tuesday)
  • Indoor Swimming Pool, Jacuzzi and massage chair: 09:00 – 21:00 (closed on Tuesday)
  • Beauty Salon: 09:00 – 21:00 (closed on Tuesday)
• Galaxy Hotel
  • Fitness Center: 07:30 -22:30
  • Heated Pool: 09:00 - 18:00
  • Jacuzzi: 10:00 - 18:00
• Foot Hub: 16:00 – 24:00
• Grand Resort Deck
  • Grand Resort Deck will reopen on April 28, 2021 (10:30 - 18:30)

 

Entertainment:

• Galaxy Cinemas
  • Monday to Friday 14:30 – 22:30
  • Saturday, Sunday & Public Holidays 13:30 – 22:30

 

Retail:

• The Promenade Shops is operating as normal. The operating hours of the individual shops may vary. For enquiries, please call +853 2888 0888.

 

Transportation:

• Some of our complimentary shuttle bus routes have resumed service. Please click for more details.

Hotel Reservation (Broadway Hotel):

Reservations can be changed or cancelled without a charge, please see details below:

• Reservations for stays before July 1, 2021 can be amended or cancelled without a charge by 3pm, one day prior to the arrival date, on or before June 30, 2021.
• Reservations for stays on or after July 2, 2021 can also be amended or cancelled without a charge on or before June 30, 2021

Please note that any amendment to existing reservations will be subject to availability (black-out dates apply) and any rate differences. These special arrangements are applicable to all reservations made via our official site, email or reservation hotline.

As for hotel stays that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

 

Operating Restaurants:

Restaurant	Operation Hours
Ba Shan Spicy Noodles	12:00 - 20:00
Chi Sasa Japanese Cuisine	12:00 - 15:00, 18:00 - 23:00
DiGREEN	12:00 – 22:00
Dragon Portuguese Cuisine	12:00 - 15:00, 18:00 - 22:00 (Closed on Monday) *The restaurant is open on May 3
Duffy's Irish Pub	17:00 – 02:00
Du Hsiao Yueh	Lunch:  Monday – Friday: 12:00 - 15:00 Saturday - Sunday & Public Holiday: 12:00 - 15:00 Dinner: Monday – Friday: 18:00 - 22:00 Saturday - Sunday & Public Holiday: 18:00 - 23:00 * May 1 – May 9 operation hours : 12:00 – 23:00
Fong Seng Lai Kei Restaurant	12:00 - 15:00, 18:00 - 22:00 (Closed on Tuesday) * The restaurant is open on May 4
Hang Heong Un	12:30 - 22:30
Hou Choi Seafood and Chinese Foundue Restaurant	11:00 – 23:00
I Son	11:00 - 20:00
Rethink Coffee Roasters	Monday – Friday: 08:30 - 18:00 Saturday – Sunday: 10:00 - 18:00
Songhuahu Dumplings	11:00 - 23:00
Thai Chiu	12:00 - 15:00, 18:00 - 22:00 (Closed on Tuesday)
The Roadhouse Macau	17:00 – 02:00
Tim Ho Wan, The Dim-sum Specialists	09:00 - 21:00
Tsui Wah Restaurant	Monday – Friday: 12:00 - 21:00 Saturday – Sunday: 08:00 - 22:00
Ufufu Café (Japanese Yakiniku)	12:30 - 15:30, 17:00 - 23:00
Wa Sang Hong	11:00 – 22:00
Wui Sik Fong: Lei Ka Choi Ngau Ngau Chi Kei Ngao Chap San Ma Lo Seng Kei Congee	Lunch:  Monday – Friday: 12:00 - 15:00 Saturday - Sunday & Public Holiday: 12:00 - 15:00 Dinner:  Monday – Friday: 18:00 - 22:00 Saturday - Sunday & Public Holiday: 18:00 - 23:00 * May 1 – May 9 operation hours : 12:00 – 23:00
Broadway Kitchen	Temporarily closed until further notice
Happy Square	Temporarily closed until further notice
Huo Gong Dian	Temporarily closed until further notice
Katong Corner	Temporarily closed until further notice
Lo Yau Gei Mei Sek	Temporarily closed until further notice
Ving Kei Tao Fu Min Sek	Temporarily closed until further notice
Wong Kun Sio Kung	Temporarily closed until further notice
33 Xiao Long Bao	Temporarily closed until further notice
Xin Dau Ji	Temporarily closed until further notice

Hawker stalls:

Hawker stalls	Operation Hours Update
CHAK IN KEI	12:00 - 20:00
HOT STAR LARGE FRIED CHICKEN	11:30 - 19:30
IAN TAK TONG	Monday – Friday: 13:00 - 20:00 (Closed on Tuesday) Saturday & Sunday: 11:00 - 20:00
KUAN HO SNACKS	11:30 - 19:30
LIEGE - TRADITIONAL BELGIAN WAFFLES	11:30 - 19:30
HAP KEI	Temporarily closed until further notice
HK Tai O Lo Yau Kee	Temporarily closed until further notice

 

Recreations:

• Broadway Hotel
  • Swimming Pool: temporarily closed until further notice
  • Fitness Center: 08:00 – 22:00

 

Entertainment:

• Broadway Theatre Concerts: for the latest concert updates, postponement and ticket re-arrangement details, please click here.
• Street Performances: suspended until further notice
• ZERO LATENCY VR Macau: 14:00 – 20:00

 

Transportation:

• Some of our complimentary shuttle bus routes have resumed service. Please click for more details.

Hotel Reservation:

Reservations can be changed or cancelled without a charge, please see details below:

• Reservations for stays before July 1, 2021 can be amended or cancelled without a charge by 3pm, one day prior to the arrival date, on or before June 30, 2021.
• Reservations for stays on or after July 2, 2021 can also be amended or cancelled without a charge on or before June 30, 2021.

Please note that any amendment to existing reservations will be subject to availability (black-out dates apply) and any rate differences. These special arrangements are applicable to all reservations made via our official site, email or reservation hotline.

As for hotel stays that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

 

Operating Restaurants:

Restaurant	Operation Hours
Feng Wei Ju	Lunch: 12:00 – 15:00 Dinner: 18:00 – 23:00
Hip Seng	Lunch: 11:00 – 15:00 Dinner: 17:00 – 01:00
Jade de Jardin	Lunch: 11:00 – 15:00 Dinner: 18:00 – 22:00
Laurel	Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00
Lobby Lounge	12:00-19:00
Passion by Gérard Dubois	08:00 – 19:00
Room Service	24 hours
Sensations	24 hours
Temptations	Lunch: 12:00 – 15:00 Dinner: 18:30 – 22:00
Tsui Wah	11:00 – 22:00
Whisky Bar	Sunday – Thursday: 17:00-00:00 Friday – Saturday: 17:00-01:00

 

Entertainment - Lobby Show:

• Star Performers
  • Suspended until further notice
• The Art of Magic
  • Suspended until further notice

Transportation:

• Some of our complimentary shuttle bus routes have resumed service. Please click for more details