RESUMPTION OF OPERATIONS

GEG is committed to the well-being and safety of all our guests and team members. In light of the outbreak of COVID-19, we have been working closely with the relevant departments, adopted and supported all protective measures laid out by the Macau SAR Government.


Starting from Monday March 2, Galaxy Macau™, Broadway Macau™ and StarWorld Hotel will gradually resume operations of more facilities and services. Please see below for the latest arrangements.


In accordance with the prevention guidelines from the Macau SAR Government, any person entering our properties must submit their Health Declaration on the Health Bureau website. Please click here to fill out the form online. And kindly be reminded to pay attention to personal hygiene and health.


Let’s Stand Strong Together

GALAXY MACAU

Hotel Reservation:

  • Galaxy Hotel
    • Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
    • As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
  • Hotel Okura Macau
    • Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
    • As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

Operating Restaurants:

Restaurant Operation Hours
                                                                                            Galaxy Macau
Butao Ramen 11:00 - 18:00
Café de Paris Monte-Carlo 07:00 - 22:00
CHA BEI 11:00 - 18:00 
Haagen-Dazs 11:00 - 20:00
Hong Kong Gold Medal Seafood 11:30 - 23:30 
In Room Dining 24 hours
Jin Yue Xuan Lunch: 11:00 – 15:00 
Dinner: 17:30 – 23:00
KFC 12:00 - 20:00
Laurel Lunch: 10:30 – 15:00
Dinner: 17:30 – 22:00
McDonald's 09:00 - 18:00
Pak Loh Chiu Chow Restaurant 11:00-21:00 (Close Gaming area until further notice)
Pang's Kitchen 24 hours (Enter via the Casino Entrance at Diamond Lobby)
Passion. by Gérard Dubois 11:00 - 19:00
Senkizen Japanese Restaurant 11:00 - 21:30
Starbucks 08:00 - 23:30
Taste of Asia - A One Spicy & Sour Noodles 11:00 - 20:00 
Taste of Asia - Da Ge Cantonese BBQ 11:00 - 20:00 
Taste of Asia - Pepper Lunch Express 11:00 - 20:00 
Taste of Asia - Sorabol 11:00 - 20:00 
Taste of Asia - Juice Nation 11:00 - 20:00 
Taste of Asia - Hok Kee Congee & Noodles 11:00 - 20:00 
Taste of Asia - Prima Taste Express 11:00 - 20:00 
Taste of Asia - Wing's Chicken 11:00 - 20:00 
Taste of Asia - Shanghai Dim Sum 11:00 - 20:00 
(Starting from March 3)
Taste of Asia - Saboten 11:00 - 20:00 
(Starting from March 3)
Terrazza Italian Restaurant 18:00-23:00
The Apron Oyster Bar & Grill 12:00 - 22:00
Tsui Wah 24 hours
8½ Otto e Mezzo BOMBANA Closed until further notice
Breeze Café Closed until further notice
CHINA ROUGE Closed until further notice
Dean & Deluca Café Closed until further notice
Feng Wei House Closed until further notice
Festiva Closed until further notice
Fook Lam Moon Closed until further notice
Gosto Closed until further notice
Honeymoon Dessert Closed until further notice
Lugang Café Closed until further notice
Taste of Asia - Beverage Corner Closed until further notice
Taste of Asia - Kung Fu Tea Closed until further notice
Taste of Asia - New York Fries Closed until further notice
Taste of Asia - Dim Sum 1 Closed until further notice
Taste of Asia - Hong Kong & Macau Snacks Closed until further notice
Taste of Asia - Chilli 'N' Spice Closed until further notice
Taste of Asia - Yummy Sanuki Handmade Udon Closed until further notice
The Macallan Whisky Bar & Lounge Closed until further notice
The Noodle Kitchen Closed until further notice
Surf Bar Closed until further notice
Yoshimori Teppanyaki Closed until further notice
Banyan Tree Macau
Banyan Lounge 09:00 - 22:30
In Room Dining 24 hours
Saffron 06:30 - 10:30, 12:00 – 22:30
Belon Closed until further notice
Cabana Closed until further notice
(Available for Destination Dining & Hot Pot by reservation only)
Hotel Okura Macau
In Room Dining 24 hours
Terrace Restaurant Mon-Fri: 07:00 – 11:00, 12:00 - 14:30 (Breakfast & Lunch only)
Sat-Sun: 0700 - 11:00 (Breakfast only)
Nagomi Closed until further notice
Okura 28F Chinese Restaurant Closed until further notice
Okura Executive Lounge Closed until further notice
Yamazato Japanese Restaurant Closed until further notice
JW Marriott Hotel Macau
In Room Dining 24 hours
Man Ho Chinese Restaurant Lunch: 12:00 - 14:00
Dinner: 18:00 - 21:00
Executive Lounge Closed until further notice
The Lounge Closed until further notice
The Pool Bar Closed until further notice
Urban Kitchen Closed until further notice
The Ritz-Carlton, Macau
In Room Dining 24 hours
The Ritz-Carlton Café 07:00 – 22:30
Executive Lounge Closed until further notice
Lai Heen Closed until further notice
Pool Bar Closed until further notice
The Ritz-Carlton Bar & Lounge Closed until further notice

 

Recreations:

  • The Ritz-Carlton, Macau & JW Marriott Hotel Macau
    • Wellness Health Club: 07:30 –21:30 (starting from March 2)
    • Changing Room: 07:30 –21:00 (starting from March 2)
    • Hair Salon: 11:00 – 19:00 (starting from March 3; closed on Monday)
    • Swimming pool, Sauna, JW Kids’ Club and The Ritz-Carlton Spa, Macau are temporarily closed until further notice
  • Banyan Tree Macau
    • Indoor Swimming Pool and Gym Room: 10:00 – 20:00 (starting from March 5; closed on Monday)
    • Sauna & Steam and Banyan Tree Spa Macau: temporarily closed until further notice
  • Hotel Okura Macau
    • Health Club (including Swimming Pool, Jacuzzi, Massage Chair, Gym Room and Beauty Salon): reopen from March 23 onwards
  • Galaxy Hotel
    • Heated Pool and Jacuzzi: temporarily closed until further notice
    • Fitness Center, Heated Pool and Jacuzzi: temporarily closed until further notice
  • Foot Hub
    • Temporarily closed until further notice

 

Entertainment:

  • UA Galaxy Cinemas
    • Temporarily closed until further notice. For ticketing and refund enquiries, please call +853 2888 0888.

 

Retail:

The Promenade Shops is operating as normal.  The operating hours of the individual shops may vary. For enquiries, please call +853 2888 0888.

 

Transportation:

BROADWAY MACAU

Hotel Reservation:

  • Broadway Hotel
    • Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
    • As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

Operating Restaurants:

Restaurant Operation Hours
Ba Shan Spicy Noodles 12:00 - 19:00
Broadway Kitchen 12:00 - 21:00
Chi Sasa Japanese Cuisine 12:00 - 15:00, 18:00 - 23:00
(Starting from March 1)
DiGREEN 11:00 - 21:00
Du Hsiao Yueh 12:00 - 21:00
Duffy's Irish Pub 17:00 - 02:00
(Starting from March 2)
Hang Heong Un 12:00 - 22:30
Hou Choi Seafood and Chinese Foundue Restaurant 11:00 - 22:00
(Starting from March 1)
I Son 12:00 - 22:00
In Room Dining 11:00 - 22:00 (last order: 21:00)
Katong Corner 12:00 - 21:00
Kakura Yakiniku 12:00 - 15:00, 18:00 - 23:00
(Starting from March 1)
Rethink Coffee Roasters 09:00 - 17:00
Songhuahu Dumplings 11:00 - 21:00
The Roadhouse Macau 17:00 – 02:00
Tim Ho Wan, The Dim-sum Specialists 10:00 - 21:00
Wa Sang Hong 12:00 - 16:00
Tsui Wah Restaurant Closed until further notice
33 Xiao Long Bao Closed until further notice
Ving Kei Tao Fu Min Sek Closed until further notice
Pepper Lunch Closed until further notice
Wong Kun Sio Kung Closed until further notice
Lo Yau Gei Mei Sek Closed until further notice
Lei Ka Choi Closed until further notice
Ngau Ngau Closed until further notice
Chi Kei Ngao Chap Closed until further notice
San Ma Lo Seng Kei Congee Closed until further notice
Huo Gong Dian Closed until further notice
Thai Chiu Closed until further notice
Xin Dau Ji Closed until further notice
Dragon Portuguese Cuisine Closed until further notice
Happy Square Closed until further notice


Hawker stalls: 

Hawker stalls Operation Hours Update
CHAK IN KEI 12:00 - 21:00
LIEGE - TRADITIONAL BELGIAN WAFFLES Closed until further notice
BEE CHENG HIANG Closed until further notice
HK Tai O Lo Yau Kee  Closed until further notice
KUMA BAKERY Closed until further notice
SAN ZHAN DENG FUNG KEI Closed until further notice
HAP KEI Closed until further notice
IAN TAK TONG Closed until further notice
KUAN HO SNACKS Closed until further notice
SODA MIEMIE Closed until further notice
HOT STAR LARGE FRIED CHICKEN Closed until further notice
COCONUT ICE CREAM Closed until further notice

 

Recreations:

  • Broadway Hotel
    • Swimming Pool, Fitness Center: temporarily closed until further notice

 

Entertainment:

  • Broadway Theatre Concerts: for the latest concert updates, postponement and ticket re-arrangement details, please click here.
  • Street Performances: suspended until further notice
  • ZERO LATENCY VR Macau: 14:00 - 21:00 (Starting from March 2).

 

Transportation:

 

STARWORLD HOTEL

Hotel Reservation:

  • Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
  • As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

Operating Restaurants:

Restaurant Operation Hours
Laurel Lunch: 10:30 – 15:00 
Dinner: 17:30 – 22:00
Room Service 24 hours
Sensations 24 hours
Feng Wei Ju Closed until further notice
Temptations Closed until further notice
Hip Seng Closed until further notice
Passion by Gérard Dubois Closed until further notice
Jade de Jardin Closed until further notice
Tsui Wah Closed until further notice
Whisky Bar Closed until further notice
Lobby Lounge Closed until further notice

 

Entertainment - Lobby Show:

  • Star Performers
    • Suspended until further notice
  • The Art of Magic
    • Suspended until further notice

Transportation: