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RESUMPTION OF OPERATIONS
GEG is committed to the well-being and safety of all our guests and team members. In light of the outbreak of COVID-19, we have been working closely with the relevant departments, adopted and supported all protective measures laid out by the Macau SAR Government.
Starting from Monday March 2, Galaxy Macauâ„¢, Broadway Macauâ„¢ and StarWorld Hotel will gradually resume operations of more facilities and services. Please see below for the latest arrangements.
In accordance with the prevention guidelines from the Macau SAR Government, any person entering our properties must submit their Health Declaration on the Health Bureau website. Please click here to fill out the form online. And kindly be reminded to pay attention to personal hygiene and health.
Let’s Stand Strong Together
GALAXY MACAU
Hotel Reservation:
- Galaxy Hotel
- Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
- As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
- Hotel Okura Macau
- Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
- As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
Operating Restaurants:
| Restaurant | Operation Hours |
|---|---|
| Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Galaxy Macau | |
| Butao Ramen | 11:00 - 18:00 |
| Café de Paris Monte-Carlo | 07:00 - 22:00 |
| CHA BEI | 11:00 - 18:00Â |
| Haagen-Dazs | 11:00 - 20:00 |
| Hong Kong Gold Medal Seafood | 11:30 - 23:30Â |
| In Room Dining | 24 hours |
| Jin Yue Xuan | Lunch: 11:00 – 15:00 Dinner: 17:30 – 23:00 |
| KFC | 12:00 - 20:00 |
| Laurel | Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00 |
| McDonald's | 09:00 - 18:00 |
| Pak Loh Chiu Chow Restaurant | 11:00-21:00 (Close Gaming area until further notice) |
| Pang's Kitchen | 24 hours (Enter via the Casino Entrance at Diamond Lobby) |
| Passion. by Gérard Dubois | 11:00 - 19:00 |
| Senkizen Japanese Restaurant | 11:00 - 21:30 |
| Starbucks | 08:00 - 23:30 |
| Taste of Asia - A One Spicy & Sour Noodles | 11:00 - 20:00Â |
| Taste of Asia - Da Ge Cantonese BBQ | 11:00 - 20:00Â |
| Taste of Asia - Pepper Lunch Express | 11:00 - 20:00Â |
| Taste of Asia - Sorabol | 11:00 - 20:00Â |
| Taste of Asia - Juice Nation | 11:00 - 20:00Â |
| Taste of Asia - Hok Kee Congee & Noodles | 11:00 - 20:00Â |
| Taste of Asia - Prima Taste Express | 11:00 - 20:00Â |
| Taste of Asia - Wing's Chicken | 11:00 - 20:00Â |
| Taste of Asia - Shanghai Dim Sum | 11:00 - 20:00Â (Starting from March 3) |
| Taste of Asia - Saboten | 11:00 - 20:00Â (Starting from March 3) |
| Terrazza Italian Restaurant | 18:00-23:00 |
| The Apron Oyster Bar & Grill | 12:00 - 22:00 |
| Tsui Wah | 24 hours |
| 8½ Otto e Mezzo BOMBANA | Closed until further notice |
| Breeze Café | Closed until further notice |
| CHINA ROUGE | Closed until further notice |
| Dean & Deluca Café | Closed until further notice |
| Feng Wei House | Closed until further notice |
| Festiva | Closed until further notice |
| Fook Lam Moon | Closed until further notice |
| Gosto | Closed until further notice |
| Honeymoon Dessert | Closed until further notice |
| Lugang Café | Closed until further notice |
| Taste of Asia - Beverage Corner | Closed until further notice |
| Taste of Asia - Kung Fu Tea | Closed until further notice |
| Taste of Asia - New York Fries | Closed until further notice |
| Taste of Asia - Dim Sum 1 | Closed until further notice |
| Taste of Asia - Hong Kong & Macau Snacks | Closed until further notice |
| Taste of Asia - Chilli 'N' Spice | Closed until further notice |
| Taste of Asia - Yummy Sanuki Handmade Udon | Closed until further notice |
| The Macallan Whisky Bar & Lounge | Closed until further notice |
| The Noodle Kitchen | Closed until further notice |
| Surf Bar | Closed until further notice |
| Yoshimori Teppanyaki | Closed until further notice |
| Banyan Tree Macau | |
| Banyan Lounge | 09:00 - 22:30 |
| In Room Dining | 24 hours |
| Saffron | 06:30 - 10:30, 12:00 – 22:30 |
| Belon | Closed until further notice |
| Cabana | Closed until further notice (Available for Destination Dining & Hot Pot by reservation only) |
| Hotel Okura Macau | |
| In Room Dining | 24 hours |
| Terrace Restaurant | Mon-Fri: 07:00 – 11:00, 12:00 - 14:30 (Breakfast & Lunch only) Sat-Sun: 0700 - 11:00 (Breakfast only) |
| Nagomi | Closed until further notice |
| Okura 28F Chinese Restaurant | Closed until further notice |
| Okura Executive Lounge | Closed until further notice |
| Yamazato Japanese Restaurant | Closed until further notice |
| JW Marriott Hotel Macau | |
| In Room Dining | 24 hours |
| Man Ho Chinese Restaurant | Lunch: 12:00 - 14:00 Dinner: 18:00 - 21:00 |
| Executive Lounge | Closed until further notice |
| The Lounge | Closed until further notice |
| The Pool Bar | Closed until further notice |
| Urban Kitchen | Closed until further notice |
| The Ritz-Carlton, Macau | |
| In Room Dining | 24 hours |
| The Ritz-Carlton Café | 07:00 – 22:30 |
| Executive Lounge | Closed until further notice |
| Lai Heen | Closed until further notice |
| Pool Bar | Closed until further notice |
| The Ritz-Carlton Bar & Lounge | Closed until further notice |
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Recreations:
- The Ritz-Carlton, Macau & JW Marriott Hotel Macau
- Wellness Health Club: 07:30 –21:30 (starting from March 2)
- Changing Room: 07:30 –21:00 (starting from March 2)
- Hair Salon: 11:00 – 19:00 (starting from March 3; closed on Monday)
- Swimming pool, Sauna, JW Kids’ Club and The Ritz-Carlton Spa, Macau are temporarily closed until further notice
- Banyan Tree Macau
- Indoor Swimming Pool and Gym Room: 10:00 – 20:00 (starting from March 5; closed on Monday)
- Sauna & Steam and Banyan Tree Spa Macau: temporarily closed until further notice
- Hotel Okura Macau
- Health Club (including Swimming Pool, Jacuzzi, Massage Chair, Gym Room and Beauty Salon): reopen from March 23 onwards
- Galaxy Hotel
- Heated Pool and Jacuzzi: temporarily closed until further notice
- Fitness Center, Heated Pool and Jacuzzi: temporarily closed until further notice
- Foot Hub
- Temporarily closed until further notice
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Entertainment:
- UA Galaxy Cinemas
- Temporarily closed until further notice. For ticketing and refund enquiries, please call +853 2888 0888.
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Retail:
The Promenade Shops is operating as normal. The operating hours of the individual shops may vary. For enquiries, please call +853 2888 0888.
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Transportation:
- Free Shuttle Schedule Update: Click Here
BROADWAY MACAU
Hotel Reservation:
- Broadway Hotel
- Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
- As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
Operating Restaurants:
| Restaurant | Operation Hours |
|---|---|
| Ba Shan Spicy Noodles | 12:00 - 19:00 |
| Broadway Kitchen | 12:00 - 21:00 |
| Chi Sasa Japanese Cuisine | 12:00 - 15:00, 18:00 - 23:00 (Starting from March 1) |
| DiGREEN | 11:00 - 21:00 |
| Du Hsiao Yueh | 12:00 - 21:00 |
| Duffy's Irish Pub | 17:00 - 02:00 (Starting from March 2) |
| Hang Heong Un | 12:00 - 22:30 |
| Hou Choi Seafood and Chinese Foundue Restaurant | 11:00 - 22:00 (Starting from March 1) |
| I Son | 12:00 - 22:00 |
| In Room Dining | 11:00 - 22:00 (last order: 21:00) |
| Katong Corner | 12:00 - 21:00 |
| Kakura Yakiniku | 12:00 - 15:00, 18:00 - 23:00 (Starting from March 1) |
| Rethink Coffee Roasters | 09:00 - 17:00 |
| Songhuahu Dumplings | 11:00 - 21:00 |
| The Roadhouse Macau | 17:00 – 02:00 |
| Tim Ho Wan, The Dim-sum Specialists | 10:00 - 21:00 |
| Wa Sang Hong | 12:00 - 16:00 |
| Tsui Wah Restaurant | Closed until further notice |
| 33 Xiao Long Bao | Closed until further notice |
| Ving Kei Tao Fu Min Sek | Closed until further notice |
| Pepper Lunch | Closed until further notice |
| Wong Kun Sio Kung | Closed until further notice |
| Lo Yau Gei Mei Sek | Closed until further notice |
| Lei Ka Choi | Closed until further notice |
| Ngau Ngau | Closed until further notice |
| Chi Kei Ngao Chap | Closed until further notice |
| San Ma Lo Seng Kei Congee | Closed until further notice |
| Huo Gong Dian | Closed until further notice |
| Thai Chiu | Closed until further notice |
| Xin Dau Ji | Closed until further notice |
| Dragon Portuguese Cuisine | Closed until further notice |
| Happy Square | Closed until further notice |
Hawker stalls:Â
| Hawker stalls | Operation Hours Update |
|---|---|
| CHAK IN KEI | 12:00 - 21:00 |
| LIEGE - TRADITIONAL BELGIAN WAFFLES | Closed until further notice |
| BEE CHENG HIANG | Closed until further notice |
| HK Tai O Lo Yau Kee | Closed until further notice |
| KUMA BAKERY | Closed until further notice |
| SAN ZHAN DENG FUNG KEI | Closed until further notice |
| HAP KEI | Closed until further notice |
| IAN TAK TONG | Closed until further notice |
| KUAN HO SNACKS | Closed until further notice |
| SODA MIEMIE | Closed until further notice |
| HOT STAR LARGE FRIED CHICKEN | Closed until further notice |
| COCONUT ICE CREAM | Closed until further notice |
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Recreations:
- Broadway Hotel
- Swimming Pool, Fitness Center: temporarily closed until further notice
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Entertainment:
- Broadway Theatre Concerts: for the latest concert updates, postponement and ticket re-arrangement details, please click here.
- Street Performances: suspended until further notice
- ZERO LATENCY VR Macau: 14:00 - 21:00 (Starting from March 2).
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Transportation:
- Free Shuttle Schedule Update: Click Here
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STARWORLD HOTEL
Hotel Reservation:
- Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
- As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
Operating Restaurants:
| Restaurant | Operation Hours |
|---|---|
| Laurel | Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00 |
| Room Service | 24 hours |
| Sensations | 24 hours |
| Feng Wei Ju | Closed until further notice |
| Temptations | Closed until further notice |
| Hip Seng | Closed until further notice |
| Passion by Gérard Dubois | Closed until further notice |
| Jade de Jardin | Closed until further notice |
| Tsui Wah | Closed until further notice |
| Whisky Bar | Closed until further notice |
| Lobby Lounge | Closed until further notice |
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Entertainment - Lobby Show:
- Star Performers
- Suspended until further notice
- The Art of Magic
- Suspended until further notice
Transportation:
- Free Shuttle Schedule Update: Click Here
