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Enjoy Book Direct Benefits at Galaxy Hotelâ„¢ and Broadway Hotel
Enjoy Book Direct Benefits at Galaxy Hotelâ„¢ and Broadway Hotel
RESUMPTION OF OPERATIONS
GEG is committed to the well-being and safety of all our guests and team members. In light of the outbreak of COVID-19, we have been working closely with the relevant departments, adopted and supported all protective measures laid out by the Macau SAR Government.
Starting from Monday March 2, Galaxy Macauâ„¢, Broadway Macauâ„¢ and StarWorld Hotel will gradually resume operations of more facilities and services. Please see below for the latest arrangements.
In accordance with the prevention guidelines from the Macau SAR Government, any person entering our properties must submit their Health Declaration on the Health Bureau website. Please click here to fill out the form online. And kindly be reminded to pay attention to personal hygiene and health.
Let's Stand Strong Together
GALAXY MACAU
Hotel Reservation:
We understand that your travel plans may have been affected by the recent travel restrictions associated with COVID-19. Reservations on Banyan Tree Macau, Galaxy Hotel, Hotel Okura Macau, JW Marriott Hotel Macau, The Ritz-Carlton, Macau can be changed or cancelled without a charge, please see details below:
- Reservations for stays before November 1, 2020 can be amended or cancelled without a charge by 3pm, one day prior to the arrival date, on or before October 31, 2020.
- Reservations for stays on or after November 2, 2020 can also be amended or cancelled without a charge on or before October 31, 2020.
Please note that any amendment to existing reservations will be subject to availability (black-out dates apply) and any rate differences. These special arrangements are applicable to all reservations made via our official site, email or reservation hotline.
As for hotel stays that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
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Operating Restaurants:
| Restaurant | Operation Hours |
|---|---|
| Galaxy Macau | |
| Butao Ramen | 11:30 - 21:00 |
| Breeze Café | 10:30 - 18:00 |
| Café de Paris Monte-Carlo | 07:00 - 22:00 |
| CHA BEI | Tuesday to Sunday: 11:00 – 21:00 (Closed on Monday) |
| Haagen-Dazs | 11:00 - 20:00 |
| Hong Kong Gold Medal Seafood* | 11:30 - 23:30 |
| In Room Dining | 24 hours |
| Jin Yue Xuan | Monday to Friday: Lunch: 11:00 – 15:00 Dinner: 17:30 – 23:00 Saturday to Sunday and Public Holidays: Lunch: 10:00 – 15:00 Dinner: 17:30 – 23:00 |
| KFC | 12:00 - 21:30 |
| Laurel | Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00 |
| Lugang Café* | Monday – Thursday: 11:30 – 21:30 Friday – Sunday: 11:30 – 00:00 |
| McDonald's | 08:00 - 20:00 |
| Pak Loh Chiu Chow Restaurant* | Lunch: 11:30 - 14:30 (Last order : 14:00) Dinner: 18:00 - 21:30 (Last order : 21:00) (Closed on Wednesday; Gaming area is temporarily closed until further notice) |
| Pang's Kitchen* | Lunch: 11:30 – 15:00 Dinner: 18:00 – 22:00 (Enter via the Casino Entrance at Diamond Lobby) |
| Passion. by Gérard Dubois | 09:00 - 19:00 |
| Senkizen Japanese Restaurant | 11:00 - 20:30 |
| Starbucks | 08:00 - 00:00 |
| Surf Bar | 11:00 - 18:00 |
Tastes of Asia:
|
Monday – Thursday: 11:30 – 21:30 Friday – Sunday: 11:30 – 21:00 |
| The Macallan Whisky Bar & Lounge | Monday to Saturday: 18:00 – 00:00 (Closed on Sunday) |
| Terrazza Italian Restaurant | 18:00 - 23:00 |
| The Apron Oyster Bar & Grill | 12:00 - 22:00 |
| Tsui Wah* | 24 hours |
| Yoshimori Teppanyaki | Lunch: 12:00 - 14:30 Â Dinner: 18:00 - 22:30 |
| 8½ Otto e Mezzo BOMBANA | Temporarily closed until further notice |
| CHINA ROUGE | Temporarily closed until further notice |
| Feng Wei House | Temporarily closed until further notice |
| Festiva | Temporarily closed until further notice |
| Fook Lam Moon | Temporarily closed until further notice |
| Gosto | Temporarily closed until further notice |
| Honeymoon Dessert | Temporarily closed until further notice |
Tastes of Asia:
|
Temporarily closed until further notice |
| The Noodle Kitchen | Temporarily closed until further notice |
| Banyan Tree Macau | |
| Banyan Lounge | 09:00 - 22:30 (Closed on Sunday) |
| In Room Dining | 24 hours |
| Saffron | Monday to Saturday: 12:00 - 22:30 (Closed on Sunday) |
| Belon | 06:30 - 10:30 |
| Cabana | 11:00 - 18:00 |
| Hotel Okura Macau | |
| In Room Dining | 24 hours |
| Terrace Restaurant | Breakfast: 07:00 - 11:00 Lunch: 12:00 -14:30 Dinner: 18:00 - 23:00 |
| Nagomi | 12:00 – 20:00 |
| Okura 28F Chinese Restaurant | Temporarily closed until further notice |
| Okura Executive Lounge | Temporarily closed until further notice |
| Yamazato Japanese Restaurant | Temporarily closed until further notice |
| JW Marriott Hotel Macau | |
| In Room Dining | 24 hours |
| Man Ho Chinese Restaurant | Lunch: 12:00 - 14:00 Dinner: 18:00 - 21:00 (Closed on every Tuesday) |
| The Pool Bar | 11:00 – 19:00 |
| Urban Kitchen | 18:00 - 21:30 (Closed on October 25; and every Wednesday) |
| Executive Lounge | 07:00 - 20:00 |
| The Lounge | Temporarily closed until further notice |
| The Ritz-Carlton, Macau | |
| In Room Dining | 24 hours |
| Pool Bar | 11:00 – 18:00 |
| The Ritz-Carlton Bar & Lounge | 17:00 – 00:00 (Closed on October 25; and every Monday and Tuesday) |
| The Ritz-Carlton Café | 07:00 – 22:30 |
| Lai Heen | Lunch: Tuesday to Friday: 12:00 – 14:30 Saturday to Sunday: 11:30 – 13:00 and 13:30 – 15:00 Dinner: Tuesday to Sunday: 18:00 – 22:30 (Close on every Monday) |
| Executive Lounge | Temporarily closed until further notice |
*A gentle reminder for guests entering this restaurant via the casino: In accordance with paragraph 2 of article 4 of Decree-Law no. 81/99/M and paragraph 1 of article 5 of Law no. 2/2004 of the Macau SAR Government, starting from 00:00 on July 15, 2020, all guests must present a valid certificate with a negative result for the nucleic acid test in order to enter the casino.
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Recreations:
- The Ritz-Carlton, Macau & JW Marriott Hotel Macau
- Changing Room(Sauna Facility): 07:00 – 21:00
- Hair Salon: 11:00 – 19:00 (Wednesday – Sunday)
- JW Kids' Club: 11:00 – 19:00 (30pax maximum, advance booking required)
- Outdoor Swimming Pool: 09:00 - 18:00
- The Ritz-Carlton Spa, Macau: 13:00 – 21:30 (closed on Wednesday)
- Wellness Health Club: 07:00 – 21:30
- Banyan Tree Macau
- Gym Room, Indoor Swimming Pool, Sauna & Steam: 09:00 – 22:00 (closed on Monday)
- Outdoor Swimming Pool: 11:00 - 18:00
- Banyan Tree Spa & Gallery Macau: 13:00 – 21:00 (closed on Thursday)
- Hotel Okura Macau
- Gymnasium: 09:00 – 21:00 (closed on Tuesday)
- Indoor Swimming Pool, Jacuzzi and massage chair: 09:00 – 21:00 (closed on Tuesday)
- Beauty Salon: 09:00 – 21:00 (closed on Tuesday)
- Galaxy Hotel
- Fitness Center: Temporarily closed until further notice
- Heated Pool: 09:00 - 18:00
- Jacuzzi: 10:00 - 18:00
- Foot Hub: 16:00 – 24:00
- Grand Resort Deck
- 10:00 - 18:00 (Subject to seasonal operation adjustment)
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Entertainment:
- UA Galaxy Cinemas
- Monday to Friday 14:30 – 22:30
- Saturday, Sunday & Public Holidays 13:30 – 22:30
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Retail:
- The Promenade Shops is operating as normal. The operating hours of the individual shops may vary. For enquiries, please call +853 2888 0888.
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Transportation:
- Some of our complimentary shuttle bus routes have resumed service. In addition, special route will be operated from October 9 to October 31. Please click for more details.
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Tourism Tax Exemption:Â
In accordance with the Macao SAR Government, any spending on hotels, restaurants, bars, spas and limo services is exempt from the 5% Tourism Tax between May 1 and October 31.
BROADWAY MACAU
Hotel Reservation (Broadway Hotel):
Reservations can be changed or cancelled without a charge, please see details below:
- Reservations for stays before November 1, 2020 can be changed or cancelled without a charge by 3pm, one day prior to the arrival date, on or before October 31, 2020.
- Reservations for stays on or after November 2, 2020 can also be changed or cancelled without a charge on or before October 31, 2020
As for hotel stays that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
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Operating Restaurants:
| Restaurant | Operation Hours |
|---|---|
| Ba Shan Spicy Noodles | 12:00 - 20:00 (Closed on Wednesday) |
| Broadway Kitchen | 12:00 - 22:00 |
| Chi Sasa Japanese Cuisine | 12:00 - 15:00, 18:00 - 23:00 |
| DiGREEN | 12:00 – 21:00 |
| Du Hsiao Yueh | 12:00 - 15:00, 18:00 - 22:00 (Closed on Thursday) |
| Duffy's Irish Pub | 17:00 – 02:00 (Closed on Tuesday) |
| Hang Heong Un | 12:00 – 22:00 |
| Hou Choi Seafood and Chinese Foundue Restaurant | 11:00 - 22:00 |
| I Son | 12:00 - 20:00 |
| In Room Dining | 12:00 - 22:00 (last order: 21:00) |
| Katong Corner | 12:00 - 15:00, 18:00 - 22:00 (Closed on Tuesday) |
| Rethink Coffee Roasters | Monday – Friday : 08:30 - 20:30 Saturday & Sunday: 10:00 - 20:30 |
| Songhuahu Dumplings | 11:00 - 23:00 |
| The Roadhouse Macau | 17:00 – 02:00 |
| Tim Ho Wan, The Dim-sum Specialists | 09:00 - 23:00 |
| Tsui Wah Restaurant | Monday – Friday: 12:00 - 21:00 Saturday - Sunday & Public Holiday: 08:00 - 22:00 |
| Ufufu Café (Japanese Yakiniku) | 12:00 – 23:00 |
| Wa Sang Hong | 11:00 – 22:00 |
Wui Sik Fong:
|
12:00 - 15:00, 18:00 - 22:00 (Closed on Monday) *Open on Chung Yeung Festival and the day after (October 25 & 26) and will be closed on Wednesday (October 28) |
| 33 Xiao Long Bao | Temporarily closed until further notice |
| Ving Kei Tao Fu Min Sek | Temporarily closed until further notice |
| Wong Kun Sio Kung | Temporarily closed until further notice |
| Lo Yau Gei Mei Sek | Temporarily closed until further notice |
| Fong Seng Lai Kei Restaurant | Temporarily closed until further notice |
| Huo Gong Dian | Temporarily closed until further notice |
| Thai Chiu | Temporarily closed until further notice |
| Xin Dau Ji | Temporarily closed until further notice |
| Dragon Portuguese Cuisine | Temporarily closed until further notice |
| Happy Square | Temporarily closed until further notice |
Hawker stalls:Â
| Hawker stalls | Operation Hours Update |
|---|---|
| CHAK IN KEI | 12:00 - 20:00 |
| HOT STAR LARGE FRIED CHICKEN | 11:30 - 19:30 |
| KUAN HO SNACKS | 11:30 - 19:30 |
| LIEGE - TRADITIONAL BELGIAN WAFFLES | 11:30 - 19:30 |
| IAN TAK TONG | Monday – Friday: 13:00 - 20:00 (Closed on Tuesday) Saturday & Sunday: 11:00 - 20:00 |
| HAP KEI | Temporarily closed until further notice |
| HK Tai O Lo Yau Kee | Temporarily closed until further notice |
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Recreations:
- Broadway Hotel
- Swimming Pool: temporarily closed until further notice
- Fitness Center: 08:00 – 22:00
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Entertainment:
- Broadway Theatre Concerts: for the latest concert updates, postponement and ticket re-arrangement details, please click here.
- Street Performances: suspended until further notice
- ZERO LATENCY VR Macau: 14:00 – 20:00
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Transportation:
- Some of our complimentary shuttle bus routes have resumed service. In addition, special route will be operated from October 9 to October 31. Please click for more details.
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Tourism Tax Exemption:Â
In accordance with the Macao SAR Government, any spending on hotels, restaurants, bars, spas and limo services is exempt from the 5% Tourism Tax between May 1 and October 31.
STARWORLD HOTEL
Hotel Reservation (StarWorld Hotel):
Reservations can be changed or cancelled without a charge, please see details below:
- Reservations for stays before November 1, 2020 can be changed or cancelled without a charge by 3pm, one day prior to the arrival date, on or before October 31, 2020.
- Reservations for stays on or after November 2, 2020 can also be changed or cancelled without a charge on or before October 31, 2020.
Please note that any amendment to existing reservations will be subject to availability (black-out dates apply) and any rate differences. These special arrangements are applicable to all reservations made via our official site, email or reservation hotline.
As for hotel stays that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
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Operating Restaurants:
| Restaurant | Operation Hours |
|---|---|
| Feng Wei Ju | Lunch: 12:00 – 15:00 Dinner: 18:00 – 23:00 |
| Hip Seng | Lunch: 11:00 – 15:00 Dinner: 17:00 – 01:00 |
| Jade de Jardin | Lunch: 11:00 – 15:00 Dinner: 18:00 – 22:00 |
| Laurel | Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00 |
| Passion by Gérard Dubois | 08:00 – 19:00 |
| Room Service | 24 hours |
| Sensations | 24 hours |
| Tsui Wah | 11:00 – 22:00 |
| Lobby Lounge | Closed until further notice |
| Temptations | Closed until further notice |
| Whisky Bar | Closed until further notice |
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Entertainment - Lobby Show:
- Star Performers
- Suspended until further notice
- The Art of Magic
- Suspended until further notice
Transportation:
- Special complimentary shuttle bus route will be operated from October 9 to October 31. Please click for more details
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Tourism Tax Exemption:Â
In accordance with the Macao SAR Government, any spending on hotels, restaurants, bars, spas and limo services is exempt from the 5% Tourism Tax between May 1 and October 31.
