GEG is committed to the well-being and safety of all our guests and team members. In light of the outbreak of COVID-19, we have been working closely with the relevant departments, adopted and supported all protective measures laid out by the Macau SAR Government.

Starting from Monday March 2, Galaxy Macau™, Broadway Macau™ and StarWorld Hotel will gradually resume operations of more facilities and services. Please see below for the latest arrangements.

In accordance with the prevention guidelines from the Macau SAR Government, any person entering our properties must submit their Health Declaration on the Health Bureau website. Please click here to fill out the form online. And kindly be reminded to pay attention to personal hygiene and health.

Let’s Stand Strong Together

Hotel Reservation:

• Galaxy Hotel
  • Hotel stays on or before April 30, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until April 30, 2020. For hotel stays on May 1, 2020 or later, general terms and conditions will apply.
  • As for hotel stays on or before April 30, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.
• Hotel Okura Macau
  • Hotel stays on or before April 30, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until April 30, 2020. For hotel stays on May 1, 2020 or later, general terms and conditions will apply.
  • As for hotel stays on or before April 30, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

Operating Restaurants:

Restaurant	Operation Hours
Galaxy Macau
Butao Ramen	11:00 - 18:00
Café de Paris Monte-Carlo	07:00 - 22:00
CHA BEI	11:00 - 18:00
Haagen-Dazs	11:00 - 20:00
Hong Kong Gold Medal Seafood	11:30 - 23:30
In Room Dining	24 hours
Jin Yue Xuan	Lunch: 11:00 – 15:00  Dinner: 17:30 – 23:00
KFC	12:00 - 21:30
Laurel	Lunch: 10:30 – 15:00 Dinner: 17:30 – 22:00
McDonald's	08:00 - 20:00
Pak Loh Chiu Chow Restaurant	11:00-21:00 (Close Gaming area until further notice)
Pang's Kitchen	24 hours (Enter via the Casino Entrance at Diamond Lobby)
Passion. by Gérard Dubois	11:00 - 19:00
Senkizen Japanese Restaurant	11:00 - 20:30
Starbucks	08:00 - 23:30
Taste of Asia - A One Spicy & Sour Noodles	11:00 - 21:00
Taste of Asia - Da Ge Cantonese BBQ	11:00 - 21:00
Taste of Asia - Pepper Lunch Express	11:00 - 21:00
Taste of Asia - Sorabol	11:00 - 21:00
Taste of Asia - Juice Nation	11:00 - 21:00
Taste of Asia - Hok Kee Congee & Noodles	11:00 - 21:00
Taste of Asia - Prima Taste Express	11:00 - 21:00
Taste of Asia - Wing's Chicken	11:00 - 21:00
Taste of Asia - Shanghai Dim Sum	11:00 - 21:00
Taste of Asia - Saboten	11:00 - 21:00
Terrazza Italian Restaurant	18:00-23:00
The Apron Oyster Bar & Grill	12:00 - 22:00
Tsui Wah	24 hours
8½ Otto e Mezzo BOMBANA	Closed until further notice
Breeze Café	Closed until further notice
CHINA ROUGE	Closed until further notice
Feng Wei House	Closed until further notice
Festiva	Closed until further notice
Fook Lam Moon	Closed until further notice
Gosto	Closed until further notice
Honeymoon Dessert	Closed until further notice
Lugang Café	Closed until further notice
Taste of Asia - Beverage Corner	Closed until further notice
Taste of Asia - Kung Fu Tea	Closed until further notice
Taste of Asia - New York Fries	Closed until further notice
Taste of Asia - Dim Sum 1	Closed until further notice
Taste of Asia - Hong Kong & Macau Snacks	Closed until further notice
Taste of Asia - Chilli 'N' Spice	Closed until further notice
Taste of Asia - Yummy Sanuki Handmade Udon	Closed until further notice
The Macallan Whisky Bar & Lounge	Closed until further notice
The Noodle Kitchen	Closed until further notice
Surf Bar	Closed until further notice
Yoshimori Teppanyaki	Closed until further notice
Banyan Tree Macau
Banyan Lounge	09:00 - 22:30
In Room Dining	24 hours
Saffron	Mon – Sat: 06:30 - 10:30, 12:00 – 22:30 Sun: 06:30 - 10:30, 12:00 – 18:00
Belon	Closed until further notice
Cabana	Closed until further notice (Available for Destination Dining & Hot Pot by reservation only)
Hotel Okura Macau
In Room Dining	24 hours
Terrace Restaurant	07:00 – 11:00 (Breakfast only)
Nagomi	Closed until further notice
Okura 28F Chinese Restaurant	Closed until further notice
Okura Executive Lounge	Closed until further notice
Yamazato Japanese Restaurant	Closed until further notice
JW Marriott Hotel Macau
In Room Dining	24 hours
Man Ho Chinese Restaurant	Lunch: 12:00 - 14:00 Dinner: 18:00 - 21:00
Executive Lounge	Closed until further notice
The Lounge	Closed until further notice
The Pool Bar	Closed until further notice
Urban Kitchen	Closed until further notice
The Ritz-Carlton, Macau
In Room Dining	24 hours
The Ritz-Carlton Café	07:00 – 22:30
Executive Lounge	Closed until further notice
Lai Heen	Closed until further notice
Pool Bar	Closed until further notice
The Ritz-Carlton Bar & Lounge	Closed until further notice

 

Recreations:

• The Ritz-Carlton, Macau & JW Marriott Hotel Macau
  • Wellness Health Club: 07:30 –21:30
  • Changing Room: 07:30 –21:00
  • Hair Salon: 11:00 – 19:00 (closed on Monday)
  • Swimming pool, Sauna, JW Kids’ Club and The Ritz-Carlton Spa, Macau are temporarily closed until further notice
• Banyan Tree Macau
  • Indoor Swimming Pool and Gym Room: 09:00 – 22:00
  • Banyan Tree Spa Macau: 13:00 - 21:00
  • Sauna & Steam: temporarily closed until further notice
• Hotel Okura Macau
  • Health Club: temporarily closed until further notice (including Swimming Pool, Jacuzzi, Massage Chair, Gym Room and Beauty Salon)
• Galaxy Hotel
  • Fitness Center, Heated Pool and Jacuzzi: temporarily closed until further notice
• Foot Hub
  • Temporarily closed until further notice
• Grand Resort Deck
  • Temporarily closed until further notice

 

Entertainment:

• UA Galaxy Cinemas
  • Temporarily closed until further notice. For ticketing and refund enquiries, please call +853 2888 0888.

 

Retail:

The Promenade Shops is operating as normal.  The operating hours of the individual shops may vary. For enquiries, please call +853 2888 0888.

 

Transportation:

• All complimentary shuttle bus is suspended until further notice.

Hotel Reservation:

• Broadway Hotel
  • Hotel stays on or before April 30, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until April 30, 2020. For hotel stays on May 1, 2020 or later, general terms and conditions will apply.
  • As for hotel stays on or before April 30, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

Operating Restaurants:

Restaurant	Operation Hours
Ba Shan Spicy Noodles	12:00 - 22:00
Broadway Kitchen	12:00 - 22:00
Chi Sasa Japanese Cuisine	12:00 - 15:00, 18:00 - 23:00
DiGREEN	11:00 - 21:00
Du Hsiao Yueh	12:00 - 22:00
Hang Heong Un	12:00 - 22:30
Hou Choi Seafood and Chinese Foundue Restaurant	11:00 - 22:00
I Son	12:00 - 22:00
In Room Dining	11:00 - 22:00 (last order: 21:00)
Katong Corner	12:00 - 22:00
Kakura Yakiniku	12:00 - 15:00, 18:00 - 23:00
Rethink Coffee Roasters	09:00 - 17:00
Songhuahu Dumplings	11:00 - 21:00
Tim Ho Wan, The Dim-sum Specialists	10:00 - 21:00
Wa Sang Hong	12:00 - 16:00
The Roadhouse Macau	17:00 – 02:00
Duffy's Irish Pub	17:00 – 02:00
Tsui Wah Restaurant	Closed until further notice
33 Xiao Long Bao	Closed until further notice
Ving Kei Tao Fu Min Sek	Closed until further notice
Pepper Lunch	Closed until further notice
Wong Kun Sio Kung	Closed until further notice
Lo Yau Gei Mei Sek	Closed until further notice
Lei Ka Choi	Closed until further notice
Ngau Ngau	Closed until further notice
Chi Kei Ngao Chap	Closed until further notice
San Ma Lo Seng Kei Congee	Closed until further notice
Huo Gong Dian	Closed until further notice
Thai Chiu	Closed until further notice
Xin Dau Ji	Closed until further notice
Dragon Portuguese Cuisine	Closed until further notice
Happy Square	Closed until further notice

Hawker stalls: 

Hawker stalls	Operation Hours Update
CHAK IN KEI	12:00 - 21:00
LIEGE - TRADITIONAL BELGIAN WAFFLES	Closed until further notice
BEE CHENG HIANG	Closed until further notice
HK Tai O Lo Yau Kee	Closed until further notice
KUMA BAKERY	Closed until further notice
SAN ZHAN DENG FUNG KEI	Closed until further notice
HAP KEI	Closed until further notice
IAN TAK TONG	Closed until further notice
KUAN HO SNACKS	Closed until further notice
SODA MIEMIE	Closed until further notice
HOT STAR LARGE FRIED CHICKEN	Closed until further notice
COCONUT ICE CREAM	Closed until further notice

 

Recreations:

• Broadway Hotel
  • Swimming Pool, Fitness Center: temporarily closed until further notice

 

Entertainment:

• Broadway Theatre Concerts: for the latest concert updates, postponement and ticket re-arrangement details, please click here.
• Street Performances: suspended until further notice
• ZERO LATENCY VR Macau: Temporarily closed until further notice

 

Transportation:

• All complimentary shuttle bus is suspended until further notice.

 

Hotel Reservation:

• Hotel stays on or before March 31, 2020 that are booked through website, email or reservation hotline can be rescheduled or refunded without any additional charge until March 31, 2020. For hotel stays on April 1, 2020 or later, general terms and conditions will apply.
• As for hotel stays on or before March 31, 2020 that are booked through a third-party agency, please contact the related agency directly for cancellation, date amendment or refund.

Operating Restaurants:

Restaurant	Operation Hours
Laurel	Lunch: 10:30 – 15:00  Dinner: 17:30 – 22:00
Room Service	24 hours
Sensations	24 hours
Feng Wei Ju	Closed until further notice
Temptations	Closed until further notice
Hip Seng	Closed until further notice
Passion by Gérard Dubois	8:00 – 19:00
Jade de Jardin	Lunch: 11:00 – 15:00 Dinner: 18:00– 22:00
Tsui Wah	11:00 - 19:00
Whisky Bar	Closed until further notice
Lobby Lounge	9:00 – 23:00

 

Entertainment - Lobby Show:

• Star Performers
  • Suspended until further notice
• The Art of Magic
  • Suspended until further notice

Transportation:

• All complimentary shuttle bus is suspended until further notice.