Booking must be guaranteed by credit card and room rate will be charged upon arrival.
All cancellations or amendments must be made by 3pm, one day prior to the arrival date. Room rate of the first night plus service charge and tourism tax will be charged for no show or late cancellation.
The registered guest must be 18 years of age or above to check in.
The maximum number of registered persons in any room at JW Marriott at Galaxy Macau is 3 adults (with extra supplement charge) or 2 adults and 2 children aged 12 or below.
Access to Grand Resort Deck is limited to maximum 3 adults (with extra supplement charge) or 2 adults and 2 children per room. Patrons who exceed the maximum room occupancy are required to purchase a Grand Resort Deck Day Pass to enjoy the Grand Resort Deck access.
The third occupying guest (13 years old or above) or any request for an extra bed is subject to a surcharge of MOP/HKD500 per person per night at JW Marriott at Galaxy Macau; and surcharges are subject to 10% service charge and 5% tourism tax.
*Grand Resort Deck opening hours are subject to weather conditions, seasonal closure, safety reasons and operational requirements. No compensation or refunds will be provided for closures resulting from these circumstances. For the latest information and operational updates, please visit https://www.galaxymacau.com/grand-resort-deck/.