Booking must be guaranteed by credit card and room rate will be charged upon arrival.
All cancellations or amendments must be made by 3pm, one day prior to the arrival date. Room rate of the first night plus service charge and tourism tax will be charged for no show or late cancellation.
The registered guest must be 18 years of age or above to check in.
A maximum of 2 children (12 years old or below) can stay without occupying a bed and no additional charge will apply.
Deluxe Room, Deluxe Resort View, Superior Room: The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of MOP/HKD500. The supplement is subject to 10% service charge and 5% tourism tax and is charged per room per night. Extra bed is not permitted in Deluxe Room.
Okura Deluxe Room, Okura Superior Room, Junior Suite, Superior Suite, Premier Suite, Royal Suite, Imperial Suite: The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of MOP/HKD900 including access to Executive. The supplement is subject to 10% service charge and 5% tourism tax and is charged per room per night. Extra bed is not permitted in Okura Deluxe Room.
Access to Grand Resort Deck is limited to maximum 3 adults (with extra supplement charge) or 2 adults and 2 children per room. Any patrons exceeded maximum occupants per room needs to purchase the Grand Resort Deck Day Pass in order to enjoy the Grand Resort Deck access.
Grand Resort Deck opening hours are subject to weather conditions, seasonal closure, safety reasons and operational requirements. No compensation or refunds will be provided for closures resulting from these circumstances. For the latest information and operational updates, please visit https://www.galaxymacau.com/grand-resort-deck/.