We Are Ready

As one of the world’s leading integrated resorts, we know that happiness begins with peace of mind. To welcome you back, we have put in place in-depth and advanced preventive measures to ensure that you have a safe and pleasant time with us.

Comprehensive Preventive Measures

Staff Required to Wear Face Masks

Contactless Hand Sanitizers

Advanced Thermal Screening Technology

Health Declaration Form

Maintain Physical Distance

Nano Coating Sanitization

ATP Swab Tests

Hospital Grade Disinfectants

Electrostatic Misting Sanitization

Your Safe Journey

Your safe journey begins even before you arrive. Thorough and in-depth cleaning, combined with comprehensive health and safety measures, we are doing our utmost to make your stay with us a safe and memorable one.

Limousine & Shuttle Bus

Limousine door handles thoroughly disinfected before every trip
Cabins cleaned with antiseptic disinfectants
Electrostatic misting treatment to sanitize the cabins

Hotel

Complimentary luggage disinfection service for hotel guests
Complimentary hygiene kits with face masks, hand sanitizer and disinfecting wipes
Every room has undergone electrostatic misting for disinfection
Use of hospital grade disinfectants to sanitize hard surfaces with special attention to key touch points such as switches, buttons, remote controls, telephones and bathroom fixtures, etc.
ATP swab tests are conducted on a regular basis to ensure surfaces are clean

Dining

Reception counters sanitized every hour
Contactless sanitizer for cleaning hands
Complimentary hygiene kits with face mask envelope, disinfecting wipes and sanitizer spray at premium restaurants
Chairs, tables, tableware and menus all thoroughly disinfected after each use
View digital menus by scanning QR code with mobile phones; contactless payment options are available to minimize contact

Grand Resort Deck

High quality water filtration system and in-depth disinfection to ensure water quality meets global sanitary standards
Chaise lounge disinfected after each use; physical distancing between each chair
Changing rooms disinfected at least once per hour

The Promenade Shops

Advanced robots to conduct cleaning and disinfection
Escalator railings and elevator buttons sanitized every hour
Every shop deep cleaned every day
Restrooms sanitized once per hour, and every 30 minutes for high traffic restrooms. They are also thoroughly disinfected daily
Deep cleaning for ventilation and air conditioning system; air filters routinely cleaned and regularly replaced
IAQ testing to ensure air quality meets global standards

UA Galaxy Cinemas

Physical distancing at box office and in queues
Every other seat is left vacant for physical distancing
Cinema chair armrests disinfected between screenings
Theater chairs undergo steam cleaning for in-depth sanitization
Cinema theaters deep cleaned through electrostatic misting treatment by end of each day

Foot Hub

Use of hospital grade disinfectants to sanitize hard surfaces with special attention to key touch points
Reception counter and elevator buttons sanitized every hour
Restrooms sanitized once per hour and thoroughly disinfected daily
Lounge chairs and massage beds disinfected after each use