Green Key

About Green Key

We faithfully adhere to the criteria of Green Key award. Green Key is a leading standard of excellence in the field of environmental responsibility and a prestigious eco-label representing compliance with the strict criteria as stipulated by the Foundation for Environmental Education (FEE), to create for our guests a different experience on the environmental and sustainability level.

Hotel Sustainability

As a world-renowned Forbes five-star hotel, we are committed to protecting our community and the environment. We have proactively integrated environmental sustainability principles into our business strategy. We believe that by establishing a series of specialized tools and management systems, we can achieve our goals:

• Reduce our environmental impact;

• Build a safer and healthier environment for the future; 

• Reduce our energy, water and material consumption. 

To achieve these goals, our hotel is equipped with a highly efficient central air-conditioning system, energy-saving lighting and electricity system, and water-saving sanitary apparatus.

Our Energy and Environmental Management Systems are ISO 50001 and 14001 certified. We participate in the Light Out activity on the first Tuesday of every month from 20:30 to 21:30 to support the Earth Hour initiative.

Energy and Water Saving Initiatives

Guest rooms will be operated in energy-saving mode during vacancy. Electricity devices that are not in use at the time will be turned off or switched to energy-saving mode automatically. For water conservation purpose, it is recommended that showers are taken instead of baths.

Changing Towels and Sheets

To curtail the environmental footprint on laundry, we encourage the changing of bed linen and towels every other day or upon your request.

Non-smoking Area

Except in designated smoking areas, smoking indoors is prohibited by the laws and regulations of Macao SAR. 

Hotel Room Temperature

Guests are advised to keep the room at a temperature not lower than 22.5°C to uphold the desired energy-efficiency.

Nature and Outdoor Activities

The world’s largest skytop oasis Grand Resort Deck offers a true resort experience and features an Asian-themed garden for you to enjoy the beauty of nature. If you are into outdoor activities, the Lotus Cycling Track and the Leisure Area of Waterfront in Taipa are top places to visit. You are welcome to approach our Front Desk staff for more details and ideas.

About EarthCheck 

Our Stay for Good program seeks to inspire and motivate guests by connecting them to local communities and environments through exceptional experiences. From local flavors to indigenous wellbeing traditions and artisan crafts, we are committed to protecting and celebrating the unique heritage of our destinations.

We work with the world's leading scientific benchmarking and certification group EarthCheck to measure our energy, emissions, water, waste and paper use; chemical and pesticide use; and community involvement on properties. We have adopted the following principles to guide us in achieving our goals:

• Reduce and prevent the negative environmental, social and cultural impacts associated with our activities, products and services,
• Comply with all relevant legislative and regulations, follow internal guidelines and procedures, and strive to exceed relevant standards,
• Promote and participate in various environmental protection activities of Macao SAR actively,
• Encourage our staff to maintain commitment to environmental and social responsibilities in our daily operations, and seek support from our customers, key stakeholders, contractors and suppliers to deliver better sustainable development results,
• Ensure environmental education, recording and monitoring our environmental performance, mitigating environmental risks, continuous improvement, and implementation of environmental and social sustainability measures,
• Recruit and develop local talent; environmentally sustainable products and services will be sourced locally in accordance with Fair Trade principles wherever possible.

We love to hear from you

Please feel free to share your thoughts. You can reach us at sustainability.development@galaxyentertainment.com