Redeem a Free Hotel Stay


From May 18 to June 14, simply spend MOP30,000 or more within 7 consecutive days at StarWorld Hotel, Galaxy Macau™ and Broadway Macau™ to get a free night’s stay at Galaxy Hotel™! Have a fun getaway while staying in Macau and enjoy dining, shopping and entertainment experiences all under one roof!

Free Hotel Stay Redemption Counter (opens from 11am to 8pm daily):

  • Concierge at Promenade East (near McDonald's) at Galaxy Macau
  • Concierge at Crystal Lobby at Galaxy Macau
  • Concierge at Opal Lobby (near FENDI) at Galaxy Macau

*This exclusive offer is for Macau SAR residents (holding Permanent & Non-permanent Macau SAR Resident Card), and Non-resident Worker's Identification Card holders.

“Spend & Earn Free Hotel Stay” Offer Terms & Conditions
  1. This "Spend & Earn Free Hotel Stay" redemption ("Redemption") is organized by New Galaxy Entertainment Company Limited ("NGECL").
  2. The Redemption runs from 11:00 A.M. on 18 May 2020 until 8:00 P.M. on 14 June 2020 ("Term").
  3. This Redemption is exclusively available to Macau SAR Residents (holding valid and original Macau SAR Government issued Permanent or Non-Permanent Resident Identity Cards) and Non-resident Workers in Macau (holding valid non-resident Worker's Identification Cards) ("Participants").
  4. All eligible participants must be at least 18 years of age to participate in the Redemption.
  5. During the Term, any eligible Participant who spends MOP30,000 or above in up to five (5) receipts in consecutive 7-day period which is duly evidenced by official receipts* issued by the selected F&B outlets, retail shops, hotels, Spas, UA Cinemas and other entertainment services providers ("Shops") located at StarWorld Hotel, Galaxy Macau and Broadway Macau, is entitled to redeem one (1) Galaxy Hotel room night stay voucher ("Voucher").
    *Receipts for any purchase of (a) pure gold only products; or (b) gift cards (including but not limited to coupons or vouchers) from or issued by participating retail shops, are ineligible for the Redemption.
    *Any official receipts issued by the excluded shops (see appendix 1) are ineligible for the Redemption.
    *All official receipts issued by the Shops must clearly show that the underlying transaction(s) has or have been fully settled by physical payment of cash type only (namely, by HKD, MOP, credit card, MPay, Alipay or other acceptable form of cash payments).  All others non-cash type of transactions, including without limiting to complimentary type of settlements are excluded.
  6. During the Term, all redemptions shall be made in person and registered at the Registration & Redemption Counters listed below from Monday to Sunday between 11:00 A.M. to 8:00 P.M. ("Redemption Hours").   All Redemptions shall be made during the Redemption Hours within the Term.
    Registration & Redemption Counters location:
    • Concierge at Promenade East (near McDonald's) at Galaxy Macau
    • Concierge at Crystal Lobby at Galaxy Macau
    • Concierge at Opal Lobby (near FENDI) at Galaxy Macau
  7. To join the Redemption, an eligible Participant shall present the following items at the Registration & Redemption Counter during the Redemption Hours within the Term:
    1. 7.1 One (1) to five (5) official receipts issued by selected "Shops" at any time during the Term with the total invoiced amount satisfying the minimum spending requirement;
    2. 7.2 All the official receipt(s) must be issued within a consecutive 7-day period from the date of first official receipt; and
    3. 7.3 Valid original identification document (either a valid and original Macau Government issued Permanent or Non-Permanent Macau SAR Resident Card or Non-resident Worker's Identification Card).
  8. Each official receipt can be used for redemptions of (a) a free Galaxy Hotel Deluxe Room in this "Spend & Earn Free Room" Redemption; and (b) Voucher Pack(s) in the "Spend $500 get $500" Redemption, both under "Galaxy Appreciates Heroes" Offer. 
  9. Copied, defective, defaced, damaged or tampered receipt(s) will not be accepted by NGECL for Redemption purposes.
  10. Deposit receipts, credit card sale slips, hand-written or reprinted invoices will not be accepted by NGECL for Redemption purposes.
  11. Redemption must be made by eligible Participant in person. Owners, shareholders, directors and employees of any outlets or shops in Galaxy Entertainment Group Limited, and any employees of the Galaxy Entertainment Group Limited and its subsidiaries and affiliates ("Galaxy Entertainment Group") are strictly prohibited from redeeming the Voucher for and on behalf of any customer or shopper.
  12. Redemption registration with any incomplete or false information may be rejected by NGECL acting in its sole and absolute discretion.
  13. By participating in the Redemption, shoppers hereby unconditionally and irrevocably authorize NGECL and any of its affiliated companies (collectively, the "Galaxy Group") to collect, use, store and process by any means and whether in Macau or in another jurisdiction the shoppers' personal information ("Data"), for the purposes stated herein as well as for marketing any casino, food and beverage, accommodation and entertainment related services and products, including via direct marketing. Shoppers consent to the confidential communication and transfer of the Data to such service providers (properly licensed to provide such services under Macau law) who are engaged by the Galaxy Group at any time to assist with the administration and management of the Data. Participants of the Redemption have the right at any time to update or revise their Data, or refuse or withdraw their consent provided herein by choosing to unsubscribe to any electronic newsletters or marketing communications, or by calling the customer services hotline at +853 8886 1027.
  14. Owners, shareholders, directors and employees of any outlets or shops in Galaxy Entertainment Group Limited are NOT eligible to participate in this Redemption.
  15. Employees of Galaxy Entertainment Group are eligible to participate in this Redemption.
  16. All the Vouchers are subject to the terms and conditions set forth therein and cannot be used in conjunction with other discount(s).
  17. All the Vouchers must be used on or before 30 June 2020. Black-out dates apply.
  18. Copies, defective, defaced, damaged or tampered Vouchers(s) will not be accepted.
  19. Lost, stolen or Voucher(s) will not be reclaimed, refunded or replaced by NGECL.
  20. To use the Vouchers(s), customers must present the original Voucher(s) together with the original identification document aforesaid.
  21. All Voucher(s) are non-transferrable, non-refundable, have no cash value, and cannot be exchanged for any other item.
  22. The Voucher(s) must not be resold to a third party. In case any Voucher is found to have been resold, the seller or buyer (as the case maybe) will be charged at the full retail value and best available rate (as applicable), and both the seller and buyer will be disqualified from participating in all future promotions and lucky draws organized by any member of the Galaxy Entertainment Group.
  23. All receipt(s) or sale slip(s) used to redeem Voucher(s) shall be stamped as proof of successful Redemption.
  24. The Redemption may be canceled or withdrawn at any time in the sole and absolute discretion of NGECL without notice or recourse. Any spending made on the day of the cancellation or withdrawal date of the Redemption or any time thereafter will not be entitled to redeem any Voucher(s).
  25. In the event of any dispute relating to anything set out in these terms and conditions, NGECL reserves the sole right to make the final and binding decision. NGECL also reserves the sole right to amend or change these terms and conditions at any time without notice or recourse.
  26. Any person who participates in the Redemption has by such act constituted his/her acceptance and agreement to be bound by these terms and conditions.
  27. The English version of these terms and conditions shall prevail in the event of any discrepancy between the English and the Chinese versions. The Chinese version is for reference only.


    1. Excluded shops ineligible for the Redemption:
      1. 1.1 Kam Po Jewelery Watches & Goldsmith (C015)
      2. 1.2 Ho Choi Jewelery and Watch (C006)
      3. 1.3 Hou Hou Keng Watches Jewelery and Goldsmith (C011B)
      4. 1.4 Man Heng Jewelery and Watches Store (C017)
      5. 1.5 Ngan Fai Jewelery and Watches (C012)
      6. 1.6 Tai Fok Jewelery and Watches (SW01)
      7. 1.7 Seng Fai Jewelery and Watches (SW02, SW03)
Free Hotel Accommodation Voucher Terms and Conditions
  1. Booking Period: May 18 to Jun 14, 2020
  2. Stay Period: May 25 to Jun 30, 2020 
  3. The hotel room voucher is only valid for redeeming one night’s stay in a Deluxe Room at Galaxy Hotel of Galaxy Macau, subject to the booking condition and the availability of hotel rooms.
  4. The hotel room voucher is valid for use by the voucher holder whose name appears thereon. If the voucher holder uses this voucher, it shall mean he/she has understood and agreed to accept and abide by the terms and conditions herein.
  5. The room reservation must be made by the voucher holder at least 7 days prior to the his/her check-in date. The success of the room reservation is subject to the room availability. For enquiry and reservation, please call +853 2888 0888 or send email to
  6. The voucher holder must present the original of his/her Macau SAR Resident Identification Card (permanent or non-permanent) or Non-resident Worker’s Identification Card and the original of the hotel room voucher in person at the check-in desk of Galaxy Hotel. If the voucher holder is not able to produce the above originals at the time of check-in, he/she will need to pay the published Best Available Rate to be charged by the hotel prevailing at the time of his/her check-in, otherwise such room reservation will be cancelled. Under such circumstances, the voucher holder may call +853 2888 0888 or send email to to make a new booking within the validity period of booking aforesaid.  All terms and conditions herein shall apply.
  7. The hotel room voucher is non-transferable, cannot be exchanged for cash or for partial redemption and is not for resale. 
  8. The hotel room voucher is valid for the redemption of one designated hotel room for one night stay free of room rate charge and a 10% service charge in relation thereto only. Any other consumption or expenses other than the room rate charge shall be paid by the voucher holder.
  9. Any request for an extension of stay it will be subject to hotel room availability and the then published Best Available Rate (plus a 10% service charge) will apply.
  10. The hotel room voucher cannot be used in conjunction with any other promotional offer.
  11. New Galaxy Entertainment Company limited (“Galaxy”) will not be liable if the hotel room voucher is defaced, mutilated, stolen, lost, altered or tampered with in any way whatsoever, and it will not be accepted, replaced, or reissued.
  12. Galaxy reserves its right and its final decision as it deems necessary under any circumstances:
    1. to refuse any redemption of the voucher and room reservation; 
    2. to cancel room reservation, stay or use of the hotel room; 
    3. to have early termination of the stay and the use of the hotel room; 
    4. to close or suspend the use of any facilities or areas within or outside the hotel; 
    5. to take preventive anti-epidemic measures at the hotel; and/or
    6. to amend any terms and conditions stated herein and may cancel or discontinue this promotion at any time without prior notice or any alternative arrangements. All matters and disputes will be subject to the final decision of Galaxy.
  13. Galaxy including itself its affiliated companies and all their respective directors, managers, officers, agents,  shareholders and contractors shall not be held liable for any inconvenience, losses, damages or anything (financial in nature or not) relating to or arising from directly or indirectly the voucher redemption or cancellation, hotel room availability, cancellation or early termination of the stay or use of hotel room, any circumstance  beyond the control of Galaxy, or any matters resulting therefrom. 
  14. All hotel room guests are required to abide by the general rules of Galaxy hotel rooms and follow the then anti-epidemic measures as may be required by Galaxy. For details, please contact the hotel.