Terms and Conditions

• Booking must be guaranteed by credit card and room rate will be charged upon arrival.
• All cancellations or amendments must be made by 15:00, one day prior to the arrival date. Room rate of the first night plus service charge and tourism tax will be charged for no show or late cancellation.
• Offer is limited and reservations are subject to room availability.
• The registered guest must be 18 years of age or above to check in.
• Access to Grand Resort Deck is limited to maximum 3 adults (with extra supplement charge) or 2 adults and 2 children per room. Any patrons exceeded maximum occupants per room need to purchase the Grand Resort Deck Day Pass in order to enjoy the Grand Resort Deck access.
• Maximum 2 children (12 years old or below) sharing room with parents without extra bed stay free (without any package benefits).
  • Deluxe Room, Deluxe Resort View, Superior Room: The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of MOP500 without any package benefits. The supplement is subject to 10% service charge and 5% tourism tax and is charged per room per night. Extra bed is not permitted in Deluxe Room.
  • Okura Deluxe Room, Okura Superior Room, Junior Suite, Superior Suite, Premier Suite, Royal Suite, Imperial Suite: The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of MOP900 including access to Executive Lounge (without any package benefits). The supplement is subject to 10% service charge and 5% tourism tax and is charged per room per night. Extra bed is not permitted in Okura Deluxe Room.
• Opening hours of Grand Resort Deck is subject to weather conditions.