Promotion is only applicable within the promotional period and reservations are subject to room availability.
No cancellation, amendment and refund will be entertained. In the event of no show, no refund will be provided. Pre-payment must be made via a valid credit card to guarantee the reservation. Non-guaranteed reservation will be released.
Package inclusive “JADE Live in Macau” Concert tickets are applicable to the check-in date, as stated on the tickets.
Package inclusive A reserve or B reserve tickets, concert tickets are physical tickets. Guests can redeem the physical tickets at the hotel front desk on the selected performance date. Identification documents are required for verification when redeeming tickets and checking in at the hotel. If the information on the ID does not match the name on the booking registration, guest will not be able to redeem concert tickets and check in at the hotel, and will not receive any refund, compensation or compensation.
No refund for any early departure or unconsumed benefits.
The registered guest must be 18 years of age or above to check in.
A maximum of 2 adults and 1 child aged 12 or below are allowed to check in the Broadway Room (King Bed / Twins Beds) with free access to Grand Resort Deck at Galaxy Macau.