Terms and Conditions

1. Reservations are required to be made at least 5 days in advance to enjoy the promotion and are subject to availability.
2. No cancellation, amendment and refund will be entertained. In the event of no show, no refund will be provided. Pre-payment must be made via a valid credit card to guarantee the reservation. Non-guaranteed reservation will be released.
3. The registered guest must be 18 years of age or above to check in.
4. Access to Grand Resort Deck is limited to maximum 3 adults (with extra supplement charge) or 2 adults and 2 children per room. Any patrons exceeded maximum occupants per room need to purchase the Grand Resort Deck Day Pass in order to enjoy the Grand Resort Deck access.
5. Maximum 2 children (12 years old or below) sharing room with parents without extra bed stay free (without any package benefits).
6. 1. Deluxe Room, Deluxe Resort View, Superior Room: The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of MOP500 without any package benefits. The supplement is subject to 10% service charge and 5% tourism tax and is charged per room per night. Extra bed is not permitted in Deluxe Room.
   2. Okura Deluxe Room, Okura Superior Room, Junior Suite, Superior Suite, Premier Suite, Royal Suite, Imperial Suite: The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of MOP900 including access to Executive Lounge (without any package benefits). The supplement is subject to 10% service charge and 5% tourism tax and is charged per room per night. Extra bed is not permitted in Okura Deluxe Room.
7. Opening hours of Grand Resort Deck is subject to weather conditions.