Package Specific Terms and Conditions

• Reservations are required to be made at least 7 days / 30 days in advance to enjoy the promotion and are subject to availability.
• No cancellation, amendment and refund will be entertained. In the event of no show, no refund will be provided. Pre-payment must be made via a valid credit card to guarantee the reservation. Non-guaranteed reservation will be released.
• Other general terms and conditions apply. Please refer to the below.
• Web Special Rate - up to 10% extra discount is only applicable upon login and for stays from now until December 31, 2020.

General Terms & Conditions

• PRICE & AVAILABILITY - All hotel rates are in HKD, and are subject to 10% service charge and 5% government tax.
• In accordance with the Macao SAR Government, any spending on hotels is exempt from the 5% Tourism Tax between May 1 and October 31.
• Charges for optional services (including but not limited to gratuities, food and beverage, parking, movie and other optional incidentals) are not included.
• Rates are subject to change without prior notice. Galaxy Hotel has the right at any time to discontinue or change this offer. In case of dispute, the decision of the hotel shall be final.
• The third occupying guest (13 years old or above) or requesting an extra bed is subject to a surcharge of HKD388 per person per night and 10% service charge and 5% government tax.
• CREDIT CARD GUARANTEE - Booking must be guaranteed by credit card and will be charged upon check-in.
• RESTRICTIONS - Unless otherwise stated, promotional offers cannot be used in conjunction with any other promotional offers.
• Room charges cannot be applied to other stays, services or merchandise.
• A registered guest must be 18 years of age or above to check in to Galaxy Hotel.
• The maximum number of registered persons in any room at Galaxy Hotel is 3 adults OR 2 adults and 2 children aged 12 or below.
• CHECK-IN/OUT - Check-in time is from 15:00. Check-out time by 11:00.
• EXTENDING YOUR STAY - Extensions will require a new reservation for the additional date(s), subject to availability and prevailing rates, and this rate shall not apply.
• CANCELLATION POLICY - Unless otherwise stated, cancellations made within 24 hours prior to arrival, including no-show and early departure, will be subject to a charge of one night’s room rate.